Products

Service

Online payments

Drive sales across desktops, smartphones and in-app.

Payment gateway

Safe and secure payment gateway.

Full stack payments

All-in-one payment solution with payment gateway and acquiring.

Products

Payment Links

Accept payments using a secure online link.

Fraud prevention

Detect and prevent fraudulent activity.

Authentication

Provide secure and seamless customer authentication.

Featured news

Understanding Incremental Authorisation in payments
Read more
Best practices for implementing 3DS2: Keeping your online payments secure
Read more
See all articles
Solutions

Industries

Mobility

Drive growth with our all-in-one payment solution.

Hospitality

Delight your customers with quick and simple checkouts.

Consumer finance

Seamlessly integrate payments into your finance business.

Healthcare

Flexible, secure payments for clinics, pharmacies & care providers.

Stage

SME

Seamless payment solutions for small and medium businesses.

Featured content

How Apple Wallet is transforming the hospitality experience.
Read more
7 steps for making your small business greener.
Read more
See all articles
About

About

We are the leading mobile payments solution. A part of Fabrick's open finance ecosystem, we provide flexible, secure and innovative payments for a range of different business.

Company

About

Learn more about Judopay.

Customer stories

Discover how we work with our clients.

Careers

Join the team.

Featured news

An interview with KFC

Digital transformation is coming.

Read more
Case study: Remitec

A proactive partnership to support strategic growth.

Read more
See all articles
Developer

Documentation

Developer Docs

Start your payment integration.

Quick Start

Quickly integrate and perform a test payment.

API Reference

Details on all available endpoints.

Sandbox Account

Sign up for an account to process test transactions.

Resources

Video Tutorials

Step-by-step tutorials.

Changelog

Latest updates to our Transaction API.

Status Page

The status of all of our services.

Support Centre

Help & support for Judopay customers.

Developer hub

Payment Services Directive 3 - An Evolution: not a Revolution...
Read more
Creating a data analytics powerhouse.
Read more
PartnersPricingBlog
SupportLoginGet in touch

Window Shopping in 2021

“Opening a shop is easy, the hard part is keeping it open”- so goes the Chinese proverb, and in these pandemic challenged times, never has it been more appropriate, with layer upon layer of government restrictions preventing retailers and other businesses from serving their customers in the way that they want to, and not being allowed to open being the ultimate restriction.

 

So how do retailers adapt and what becomes of the high street in these difficult times ? 

First off, whilst the pandemic presents some very significant challenges to retailers, it has also opened up some opportunities for retailers to engage with customers in new ways.  The step-change shift to digital that we’ve seen is one of them, with consumers around the world embracing digital commerce, and specifically using their mobile devices to do different types of ‘touch-free payments’ – whether these are for remote online transactions or in person commerce.   Consumers increasingly love the convenience of ordering and paying online with their mobile, with the leading APM’s – like Apple Pay, Google Pay, Klarna and PayPal seeing record growth levels in 2020. 

 

These tech driven trends are likely to continue, so successful retailers will be those that embrace them fully also, and look to use digital innovation to enhance the customer experience – both in-store (when that’s allowed) and remotely. What are we looking at here ?

 

Retailers without an online arm need one as a priority, and those that have both need to work them together better.   There’s more to do in using the technology that we all carry around with us on an almost 24-7 basis - to keep us engaged with timely, relevant and tailored offers, as well as recognising and rewarding our purchasing activity, or simply saying “thank you”.

 

Telephone based ordering is an area that needs a complete revamp in my book.  App based solutions in the F&B sector have increasingly got this nailed as far as takeaways are concerned, but there are many other types of businesses that could either use apps, or app clips or pay-by-link type solutions to provide more convenient and more secure ways of taking payment.

‍

 

Touch free payments are a given for any retail establishment of course – with consumers understandably shunning both cash and chip & PIN transactions that possibly may carry some infection risk – but what about bringing the POS to the customer rather than getting them to stand in line - socially distanced as that may be ? With the mPOS and softPOS solutions now readily available in the market there are many ways to do this.

 

Finally what about shop windows – surely there’s an underused asset here?  Harry Gordon Selfridge is credited with introducing the art of window displays to the UK in 1909, and certainly Selfridges’ window displays in Oxford Street remain part of the Christmas ‘must see’ attractions.  But what of smaller establishments – how can they use their windows better ? 

 

Taking the dog for a walk down my deserted local high street recently, I noticed a couple of “closed” but enterprising non-essential retailers that were looking to use their window displays to drive sales – one with key inventory items on display numbered for subsequent email ordering and purchase, the other with a “point and select” approach to go alongside its “click & collect” operation. 

 

Both approaches were fairly basic, but with digital solutions like the JudoAccept QR code payments solution, you can imagine this type of “though the window” commerce becoming more commonplace.

 

So closing with another saying, possibly based on a Chinese proverb, that “in the midst of every crisis, lies great opportunity” – this is certainly true as regards this pandemic, and I’m excited about the possibilities for retail to reinvent itself for the benefit of the consumer.

‍

Jeremy Nicholds, CEO Judopay

‍

Recent posts.

Product

Mobility taxi image for payments

Understanding Incremental Authorisation in payments

Read morePurple background blob

Insights

Judopay and Mobo2Go case study imageTeal background blob

‍7 steps for making your small business greener

Read more

Insights

Strong Customer AuthenticationPink background blob

Take your business to the next level with our payment tips.

Read more
Trustpilot

Company

AboutCareersBecome a partnerGet in touch

Products

Online paymentsMobile paymentsPayment linksGateway onlyFraud protection

Solutions

MobilityHospitalityConsumer financeHealthcare

Resources

BlogDocumentationSupport CentrePress & MediaStatus pageLegal hub
© Judopay 2025.
Service AgreementTerms & conditionsCookie policyPrivacy policyCertificates
Alternative Payments Limited (Company Number 07959933) t/a Judopay is wholly owned by Fabrick S.p.A., part of the Banca Sella Group.