THE CHALLENGE

Connect Cashless Parking Limited was not fully satisfied with its payments provider, in particular the lack of collaboration.

As a subsidiary of PayByPhone, itself a wholly-owned subsidiary of Volkswagen Financial Services,Connect Cashless operates a cashless parking service via its app, which allows people to find, to reserve, and to pay for parking using their smartphones.

Tom Hughes, Managing Director at Connect Cashless, explains:“We had major problems with our previous provider. There was no engagement, no additional technology or even a discussion about it.”

Connect Cashless manage millions of transactions for some of the UK and Ireland’s largest carpark operators, such as APCOA and Saba UK and it is one of the technology leaders within the cashless parking arena, so it needed the right partner.

This is where Judopay came in...

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