Security and fraud prevention are at the heart of our business. When it comes to card payments, you need to make sure you work with a partner who protects you against fraud. In turn, you need to understand what risks you’re exposed to and how best to protect yourself against those risks.


What we do

PCI level 1 card processing systems

Judopay's processing systems are PCI Data Security Standard (PCI-DSS) Level 1 compliant. This is the most stringent level of security certification available for card payment companies. You can learn more about PCI’s strict requirements here.

Getting to know you

We only allow reputable businesses to process card payments with Judopay . This starts with underwriting your account at sign up and continues through every transaction. You’re likely to get a few calls from our fraud prevention team during your first few weeks with us as we partner with you to protect you against losses.

Protecting sensitive data

Judopay encrypts customer card details and turns those details into anonymous digital tokens. Our servers are located in PCI Level 1 data centres hosted by Rackspace and none of our employees can access customer card details. We only see encrypted digital tokens, never full card details.

Identifying and preventing transaction fraud

We use highly advanced, state of the art systems to detect and prevent fraud and have a dedicated security team that monitors every transaction from initiation to your account. Each transaction is issued a fraud score and worrying scores are reviewed real time.

What you should do

How easy should it be?

Think hard about your user experience and exposure to fraud. Require your customers to login before making a payment. Limit the geographies where your app is available. Require CVV/Security code entry at first use. Consider adding Address Verification Services (AVS) to decrease the chances of stolen card fraud. Maybe you even want to add CVV entry on repeat purchases.

Keep good records

Chargebacks happen, and often times they are misunderstandings. We automatically provide a rich set of data around the transaction when a Chargeback occurs, but you should keep shipping, delivery receipt and any other records you have for at least 6 months after a transaction.

Use common sense

If you receive an unusually large payment or see a suspicious address, take action to make sure you are confident that the person you are providing a service to is the person you they claim to be. Monitor your transactions closely. If in doubt, refund the transaction and don’t deliver the good or service.

Ask for help

Our team has built some of the most respected fraud prevention tools for the payments, consumer lending and money transfer industries. We can help you understand your risks and answer any questions you might have.